Cookie Policy

This Cookie Policy explains how LiveFlow, Inc. (“LiveFlow”, “we”, “us” or “our“) uses cookies and similar technologies, including tools such as web beacons and tracking pixels. This Cookie Policy refers to all these technologies collectively as “cookies.”

You are free to set your browser or operating system settings to limit or decline cookies which are not necessary for the functioning of our website, but by doing so, you may not be able to use certain features on our website or take full advantage of all of our offerings.  

This Cookie Policy should be read in conjunction with our Privacy Policy [insert hyperlink]. If you have any questions or concerns about the Cookie Policy, please contact us at help@liveflow.io or as otherwise described in our Privacy Policy.

What are cookies and similar technologies?

  • Cookies are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand activity and patterns.
  • Local storage technologies, like HTML5, provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
  • Web beacons, also known as pixel tags or clear GIFs, are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

We may use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser. The cookies placed through your use of our website are either set by us (first-party cookies) or by a third party at our request (third-party cookies).

What types of cookies do we use?

We use the following categories of cookies:

Necessary cookies. We use necessary cookies to help make our website usable and to ensure security and proper functioning of the website. You can set your browser to block or alert you about these cookies, but then some parts of the website will not work.

Functionality. We use these cookies to enhance the functionality of the services.

Analytics cookies. These cookies help us understand how you interact with our websites by providing information such as the pages visited, the time spent on the websites, and any issues encountered, such as error messages. The information these cookies collect are for the purposes of generating aggregated statistics and they help us improve the way our websites work. Where required by law, we will obtain your consent before placing Analytics Cookies on your device.

Email Interaction Technology. Our emails may contain web beacons to tell us whether they are opened and verify any clicks through to links within an email. We use this information to help us understand how an email campaign performed, what types of emails and content our recipients find interesting, and what actions our recipients took, so we can improve our email campaigns in the future and make our emails more relevant to our recipients. If you do not wish the web beacon to be downloaded onto your device, you should select to receive emails from us in plain text rather than HTML.

How can you control the use of cookies?

Depending on where you access our website from, you may be presented with a cookie banner or other tool to provide permissions prior to cookies that are not strictly necessary being set. In this case, we only set cookies that are not strictly necessary with your consent.  

You can also limit online tracking by:

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser:
  • Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers.  
  • Google Analytics. We use Google Analytics to help us better understand how people engage with our website by collecting information and creating reports about how users use our website. For more information on Google Analytics, click here. For more information about Google’s privacy practices, click here. You can opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Changes to our Cookie Policy

We keep our Cookies Policy under regular review, and we will include any updates on this page.  

Contacting us

If you have any questions about this Cookie Policy or our privacy practices, please contact us by email at help@liveflow.io.

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